FAQs
1. When will my order be shipped?
All orders are processed and shipped within 24 to 48 hours after you place your order.
2. How long does delivery take?
Typical delivery takes 3 to 5 business days, but many customers receive their orders even earlier.
3. How can I track my order?
Once your order ships, we’ll send you a tracking number so you can monitor your package every step of the way.
4. What shipping carriers do you use?
We partner with trusted carriers like DHL eCommerce, USPS, and ePacket to ensure fast and reliable delivery.
5. Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us immediately. Once the order is processed, changes may no longer be possible.
6. What if my package is delayed?
While most orders arrive on time, delays can occasionally occur due to customs inspections or postal service disruptions. We appreciate your patience and will assist you in tracking your package if needed.
7. Do you ship internationally?
Yes, we ship worldwide! Delivery times may vary depending on your location.
8. What should I do if my order arrives damaged or incorrect?
If there’s an issue with your order, please contact our support team right away. We’ll make it right with a replacement or refund.
9. How can I contact customer support?
You can reach us through our [Contact Us](insert link) page, and our team will respond promptly to assist you.
10. Do you offer returns or exchanges?
Yes, we offer hassle-free returns and exchanges within 30 days of receiving your order. Check our Return Policy for more details.
Have more questions? Don’t hesitate to reach out to us – we’re here to help!